Past Policy Updates

This Page

This page details and/or preview updates to Xoom users of important changes to the Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom service), or other online agreements, policies, or statements that require notice. You can also review “Past Policy Updates notices." Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with us. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom service after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account prior to the applicable effective date, as described in the User Agreement.

AMENDMENTS TO CERTAIN PAYPAL AGREEMENTS

Xoom User Agreement – Changes Notification

Issued: 8 April, 2026

Effective: 11 May, 2026

We will be making updates to the User Agreement for Xoom Services to clarify a few features and provisions. These include:

• Updating Part B to explain that if your PayPal account is closed by you or PayPal that your linked Xoom account will also be closed.
• Clarifying that you agree you have your Recipient’s consent to provide their personal information to Xoom.
• Including a disclosure that Xoom does not offer purchase protection.
• Clarifying our Cancellation and Refunds section in Part B based on whether a sender is in or outside of the United States.

If you are a resident of Poland, these changes do not apply and the Polish Xoom User Agreement applies to you.