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This page details and/or preview updates to Xoom users of important changes to the Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom service), or other online agreements, policies, or statements that require notice. You can also review “Past Policy Updates notices." Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with us. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom service after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account prior to the applicable effective date, as described in the User Agreement.
Changes to Certain Xoom Transaction fees for U.S. Users
Issued: January 28, 2026
Effective: February 20, 2026
We will be changing certain Xoom transaction fees on the effective date listed above. Learn more about which transaction fees will change and by how much in the table(s) below. Fees are a percentage of the USD amount sent.
Transaction Fees to Mexico when sending in USD
| Receive Currency | Receiving Option | Paying With | Avg. Current Fee | Avg. Updated Fee (as of 2/20/2026) | Range of Updated Fees (as of 2/20/2026) |
|---|---|---|---|---|---|
| MXN | Bank Account | Bank Account | No Fee | 0.83% | $0.08 - $36.00 |
| MXN | Debit Card | Bank Account | No Fee | 0.92% | $0.09 - $29.50 |
| MXN | Mobile Wallet | Bank Account | No Fee | 0.95% | $0.09 - $11.80 |
| MXN | Cash Pickup | Bank Account | No Fee | 2.58% | $0.26 - $46.80 |
| MXN | Bank Account | Debit Card | 0.76% | 1.02% | $0.10 - $36.00 |
| MXN | Debit Card | Debit Card | 0.50% | 1.06% | $0.11 - $29.50 |
| MXN | Mobile Wallet | Debit Card | 0.79% | 1.35% | $0.14 - $19.76 |
| MXN | Cash Pickup | Debit Card | 0.72% | 3.34% | $0.33 - $46.80 |
| MXN | Bank Account | Credit Card | 5.03% | 6.71% | $0.67 - $296.00 |
| MXN | Debit Card | Credit Card | 4.25% | 6.82% | $0.68 - $190.80 |
| MXN | Mobile Wallet | Credit Card | 4.99% | 7.00% | $0.70 - $187.57 |
| MXN | Cash Pickup | Credit Card | 3.71% | 7.46% | $0.75 - $190.80 |
| MXN | Bank Account | PayPal Balance | No Fee | No Fee | No Fee |
| MXN | Debit Card | PayPal Balance | No Fee | No Fee | No Fee |
| MXN | Mobile Wallet | PayPal Balance | No Fee | No Fee | No Fee |
| MXN | Cash Pickup | PayPal Balance | No Fee | 2.27% | $0.23 - $40.11 |
| MXN | Bank Account | PYUSD | No Fee | No Fee | No Fee |
| MXN | Debit Card | PYUSD | No Fee | No Fee | No Fee |
| MXN | Mobile Wallet | PYUSD | No Fee | No Fee | No Fee |
| MXN | Cash Pickup | PYUSD | No Fee | No Fee | No Fee |