Policy Updates

Past Policy Updates

This Page

This page details and/or preview updates to Xoom users of important changes to the Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom service), or other online agreements, policies, or statements that require notice. You can also review “Past Policy Updates notices." Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with us. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom service after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account prior to the applicable effective date, as described in the User Agreement.

Changes to Certain Xoom Transaction fees for U.S. Users

Issued: January 28, 2026

Effective: February 20, 2026

We will be changing certain Xoom transaction fees on the effective date listed above. Learn more about which transaction fees will change and by how much in the table(s) below. Fees are a percentage of the USD amount sent.

Transaction Fees to Mexico when sending in USD

Receive CurrencyReceiving OptionPaying WithAvg. Current FeeAvg. Updated Fee (as of 2/20/2026)Range of Updated Fees (as of 2/20/2026)
MXNBank AccountBank AccountNo Fee0.83%$0.08 - $36.00
MXNDebit CardBank AccountNo Fee0.92%$0.09 - $29.50
MXNMobile WalletBank AccountNo Fee0.95%$0.09 - $11.80
MXNCash PickupBank AccountNo Fee2.58%$0.26 - $46.80
MXNBank AccountDebit Card0.76%1.02%$0.10 - $36.00
MXNDebit CardDebit Card0.50%1.06%$0.11 - $29.50
MXNMobile WalletDebit Card0.79%1.35%$0.14 - $19.76
MXNCash PickupDebit Card0.72%3.34%$0.33 - $46.80
MXNBank AccountCredit Card5.03%6.71%$0.67 - $296.00
MXNDebit CardCredit Card4.25%6.82%$0.68 - $190.80
MXNMobile WalletCredit Card4.99%7.00%$0.70 - $187.57
MXNCash PickupCredit Card3.71%7.46%$0.75 - $190.80
MXNBank AccountPayPal BalanceNo FeeNo FeeNo Fee
MXNDebit CardPayPal BalanceNo FeeNo FeeNo Fee
MXNMobile WalletPayPal BalanceNo FeeNo FeeNo Fee
MXNCash PickupPayPal BalanceNo Fee2.27%$0.23 - $40.11
MXNBank AccountPYUSDNo FeeNo FeeNo Fee
MXNDebit CardPYUSDNo FeeNo FeeNo Fee
MXNMobile WalletPYUSDNo FeeNo FeeNo Fee
MXNCash PickupPYUSDNo FeeNo FeeNo Fee