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This page details and/or preview updates to Xoom users of important changes to the Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom service), or other online agreements, policies, or statements that require notice. You can also review “Past Policy Updates notices." Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with us. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom service after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account prior to the applicable effective date, as described in the User Agreement.
Xoom User Agreement – Changes notification
Issued: 30 October 2025
Effective: 30 October 2025
We are making changes to the User Agreement for Xoom services to add Australia as a send market.
PayPal Australia Pty Ltd is the contracting entity for Australia residents who use the Xoom services to send money. PayPal Australia Pty Ltd holds Australian financial services licence number 304962 issued by ASIC. PayPal Australia Pty Ltd is authorised and regulated by the Australian Prudential Regulation Authority as an authorised deposit-taking institution that provides purchased payment facilities. We are a reporting entity to AUSTRAC under the Anti-Money Laundering and Counter-Terrorism Financing Act.